Frequently Asked Questions
Do you have a question related to our courses or course delivery platform? We are here to help you. Check your question in the FAQ below.
If you have enrolled in any of the courses as a lifetime subscriber then there is no expiry date associated with your account even when you have finished your course.
This sometimes happens due to cookies stored in your browser. Logout from the SourceCAD courses platform and clear your browser cookies then login to platform again.
The monthly subscriptions allow you to access courses for a 30-day cycle after which your card is billed automatically for renewal. If you don’t want to be billed for next payment cycle then cancel your subscription from “manage subscription” option under your profile.
Yes, you can change your credit card from “Add/Change Credit Card” option which is available under your profile drop-down menu.
Data files are provided with required videos of every course and they are available to every enrolled student irrespective of their subscription type. You can download data files from the download link provided under each course video. In some of the courses, data files are available as a single package under introduction video.
We currently don’t allow video lesson downloads.
Yes, you can! this is the unique feature which we offer to all SourceCAD premium subscribers irrespective of their subscription type. You can book your live mentoring using this page.
Yes, we offer the on-demand certificate of completion to every student who has completed their courses on our platform. To get the certificate send us a mail to email@example.com with the email ID which is registered with us along with the name of course(s) in which you are enrolled.
We would never want you to feel dissatisfied with our courses and we take students satisfaction very seriously. Still, if we fail to meet your expectations you can ask for a refund within 30 days of enrollment.
Still, can’t find your answer? Click the button to ask us your question. We will respond within 12 hours (generally within few hours).