Frequently Asked Questions & Support
Do you have a question related to our courses, platform, any product or service? We are here to help you. Check your question in the FAQ below.
The Monthly as well as annual subscription renews automatically and a reminder email is sent to you a day before subscription is due for renewal.
Premium courses are not available for free trial because live coaching is bundled in the subscription and it can’t be offered as a trial but you can enroll in free subscription and explore my free courses and eBooks. Moreover, if you are not satisfied with your subscription you can cancel it anytime and get a full refund within 30 days of purchase.
You can ask questions directly on email or in the closed Facebook student group. You can also ask your questions in the LIVE weekly coaching calls and get answers instantly.
Yes, certificate of completion is provided with every course and these certificates are verifiable as well. The certificate is signed and it contains a unique certifcate ID which can be used for verification. The certificate is issued automatically when the student completes a course 100% and the certificate is sent to the registered email ID.
The courses will remain in your account as long as you have an active subscription even when you have completely finished your courses. Your course stats like progress and certificate will be accessible throughout your subscription period.
No, software is not provided with your subscription but introduction video of every course contains instructions for downloading student version (if eligible) or free trial version of the software. You can also see this video for instructions on downloading the trial and student version software from Autodesk.
As long as you are subscribed to monthly or annual subscription you will be eligible for weekly LIVE instructor-led coaching. All details related to instructor-led coaching is available in your course dashboard.
Sure you can, if I fail to meet your expectation I will refund you 100% within 30 days of your purchase.
We don’t allow course downloads but you can always download eBooks and a few downloadable courses which are available in our library.
Yes, you can avail a group subscription on discounted rates. Get in touch with us using the message box on the bottom right side of this page and we will get back to you in a few hours.
If you don’t want to be billed for next payment cycle then cancel your subscription from “manage subscription” option under your profile.
Yes, you can change your credit card from “Add/Change Credit Card” option which is available under your profile drop-down menu.
Data files are availabe for download for most of the courses. To download the files click the link under introduction video of the course.
Data files are in ZIP format and you can open it using free software like 7ZIP or Winzip.
Each account is licensed for a single user and it may not be shared by other users.
We notify our subscribers via email and a new product or service is added to their subscription.
Ask Your Question
Still, can’t find your answer? Click the button below to send us your query and we will get back to you as soon as possible. The average response time is 24 hours but we usually answer much sooner than that. Support is also available on email, reach us on email@example.com