FAQ & Support.
Have a question related to your account, subscription or anything else? Check it in the FAQ down below and if you still can’t find your answers reach out to us.
Frequently Asked Questions.
Yes, you can cancel the subscription anytime you want, once cancelled your card won’t be charged anymore and you will still have access to the remaining subscription period.
You can cancel your subscription yourself from your SourceCAD account section.
Only a “Brick and mortar” school or college ID is valid for a student license from Autodesk and other software vendors, so enrolling in SourceCAD courses won’t guarantee a student license of the software.
We will however help you get the free or cheaper student version of the software if it is available from the vendor.
Sure you can, if we fail to meet your expectation we will give you a 100% refund no questions asked, check the refund policy here.
We have created “learning paths” for every topic and after enrolling you will be able to walk through the recommended order of courses to reach your learning objectives.
No, our videos are stream only and you can watch the videos on our website or mobile app but the download is not allowed. You can however download lesson files and PDF eBooks that are provided with the courses.
For subject matter questions, you can rach the instructor in the Q&A community. For your account related questions you can reach out to us on our support page here or you can also send us an email at support@thesourcecad.com
Yes, we offer discounts for schools, colleges and teams with a batch size of 5 or more, schedule your free demo here.
Sure you can, for a team size of 5 or more we offer team discounts, just share your requirements here and we will get back to you with your free demo.
No, every subscription is meant for one user only; using one account for more than one user may lead to account suspension. If you want to train five or more people in your organisation, let us know, and we will offer you a bulk discount.
Yes after finishing every course 100% you will get a signed and verifiable certificate of completion from SourceCAD. You can add these certificates to your LinkedIn profile and CV.
You can pay via credit card, debit card, PayPal, Google Pay or Apple Pay. We accept most of the popular cards like Visa, Master Card, American Express, Diners Club and more.
If you want a specific course and don’t want access to the entire SourceCAD library, you can get lifetime access to that course from Udemy. Here is our complete list of courses available with lifetime access from Udemy.
With SourceCAD monthly or annual subscription you get the following:
- Access to all the video courses on every topic on SourceCAD.
- Access to quizzes, practice exercises, certification mock exams and projects.
- Q&A support directly from the instructor in the community.
- Course completion certificates when you finish the course 100%.
- Live weekly training sessions on topics selected by students.
- Captions in English with all courses to help you learn even without audio.
We use Stripe, PayPal, Google Pay and Apple Pay to process payments and data is processed using 256-bit SSL encryption. Your payment is completely secure, and we never get your card or payment details; only payment providers process it.
You can enrol anytime you want but not at this offer price. This offer price is only available for the offer duration and once it expires the offer may never open again.
If you subscribe for a monthly subscription then you will have the access to all the courses for one month and if you subscribe for an annual subscription you will have access to all the courses for one year.
Your subscription will automatically renew monthly or annually depending on the subscription you’ve selected and we will send you a reminder email one week before every payment is due.
You can also cancel the subscription anytime you want.
No payment information is required for signing up, you can simply signup using your email and start learning right away.
Sure, we will send a payment receipt with tax, discounts and other deductions mentioned in it. If you need a payment receipt for your company let us know and we will also provide that.
You will have access to all the free courses for one year.
Still, have a question? Let us know.
Our general response time is within 24 hours but we usually answer in a few hours.
Support Form
Prefer email? reach out to us at support@thesourcecad.com